RETAIL AND BUSINESS HEALTH CHECK-UP
Today’s retail environment is one of the toughest many of you have experienced. Ecommerce, expanded competition, deep discounting, consumer confidence; so many factors are impacting today’s consumer.
A global impact of reduced spending on fashion, with more emphasis on food and beverage, travel and entertainment. So how do you renew your business to avoid the decline or stop the decline?
We will review your current business maturity to determine where you are in the business cycle
We evaluate your current business health
- Negative EBITDA
- Evaluation of financials to determine expense savings
We reviews your Customer segmentation and resultant match to services and products offered
We review the productivity by location
We conduct a gap analysis of your business versus competitors
We will help you determine risks of today and future based on current business strategy and health of company
We interview senior management to understand the concerns, pain points and challenges
We interview mid-management to understand their perspective on the health of your company and where are the pain points
We interview HQ staff, store managers, and lower level staff to gain their perspective on the company and customer’s viewpoints
Where appropriate we conduct Customer surveys to gain first-hand knowledge of their perception. Up to 300 surveys.
WHAT TO EXPECT AFTER THE REVIEW PROCESS
Within one week we will present to the senior team a complete review of our findings with recommendations to improve processes, efficiency and Customer engagement. We will present the potential risk of the changes and impact to the organization and your customers.
Affordable pricing to be determined based on project and engagement requirements.